November 17, 2011
Is Bad Web Development To Be Faulted For Plummeting Online Sales?
Developing an e-commerce site needs immersing into the client experience so that the client is taken closer to the checkout gate. But just as it is with a regular physical shop, there can be online shopping mishaps that will make the client abandon your page and drop the purchase. Here are some blow ups and how to get around these.
Shopping Cart Malfunction. Have you been to a store and used a broken shopping cart? It is really a nuisance to be rolling a broken down cart to lane 18 from lane 1 that even if you wanted to buy things at lane 18 you’d be so dispirited to do so. E-commerce sites that do not allow their customers to take an on-line shopping cart from across many web pages on the site will also irritate their clients until in due course the customers will pull out from buying or leave the page totally.
Totally Abandoning The Shopping Cart. When a customer has already gone through the whole process of selecting products and including products to the shopping cart, the website should not put anything in the way for the consumer to continue to check out or the transaction gates. Every so often it happens that consumers abandon the cart and this can be mostly due to faulty check out or transaction gateway.
Slow Load Page. If your website checkout page takes a long time to load, it is like having a long queue at a checkout counter of a physical store. Most buyers will just cancel it and buy next time when the queue is not long. You should get excited that a visitor has reached this page thus load the page within 2 seconds. Any longer and the consumer might change his or her mind and cancel the sale altogether.
Totally Obscure Landing Page. Dedicate enough time to brainstorm with the web designer on designing the landing page. If you have a link from an SEO article about product A, then the url should lead web buyers to the Product A page on your website. It’s like developing a smart store layout. If your sign reads Product A on Lane 1, then you have to have Product A indeed otherwise it will puzzle and put off the possible buyer.
It’s focal to have none of these online shopping blow ups on your e-commerce sites to ensure that you will have secure flows of happy clients who bring in the steady flows of sales revenue for you.
Find more information on SEO or Web Design.
Filed under Blog by Anne Weaver



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